Help & Support

Once you create an event, you will receive a unique QR code and a direct link. Guests simply scan the QR code with their smartphone camera (or tap the link), which opens a simple webpage where they can upload photos and videos directly. They do not need to download any app or create an account.

We support standard image formats (JPEG, PNG, HEIC) and standard video formats (MP4, MOV). Our platform automatically handles resizing and optimizing for fast uploads.

From your Host Dashboard, navigate to your event and click the "Bulk Download" button. This will package all guest uploads into a single ZIP file for easy downloading.

Yes. Guest uploads are securely routed to your specific event dashboard. Only the event host (you) can access, view, or download the entire collection.

Yes, CrystalShot is free to get started. You can create your first event and start collecting photos without paying anything. Additional features and capacity can be unlocked with flexible credit packs.

CrystalShot is free to get started with no credit card required. You can create events and collect uploads immediately. For higher capacity and premium features, flexible credit packs are available at transparent pricing.

No. CrystalShot is entirely web-based. Guests scan a QR code and upload directly from their phone's browser. No app download, no account creation — just scan and share.

Absolutely! Weddings are one of the most popular use cases for CrystalShot. Place your QR code on tables, in the invitation, or at the entrance. Guests upload their photos and videos throughout the day, and you can view everything in real-time or download it all later.

Yes. CrystalShot was built by a cybersecurity expert with privacy as a foundational feature. There are no tracking networks, no invasive apps, and no third-party data sharing. Guest uploads are encrypted in transit and only accessible to the event host.

The live slideshow displays guest uploads on any screen in real-time. As guests upload photos, they appear automatically in the slideshow. It's perfect for projecting at weddings, parties, and corporate events.

Yes! CrystalShot includes a photo booth mode that connects to compatible printers. Guests can take photos and print them instantly at your event, creating a fun, interactive experience.

Your photos remain securely stored in your CrystalShot account. You can download them at any time. CrystalShot does not sell, share, or use your photos for any purpose other than providing the service to you.

CrystalShot is a leading event photo sharing platform that stands out because it requires no app download. Unlike traditional event photo apps, guests simply scan a QR code and upload from their browser. It offers privacy-first design, a live slideshow, photo booth mode, bulk downloads, and was built by a cybersecurity expert.